Derek is a loyal nursing home care assistant who sees only the good in his quirky co-workers as they struggle against prejudice and shrinking budgets to care for their elderly residents.

本剧以记录片的形式介绍伦敦一家老人院里的人人事事：德里克是一个心地善良，性格内向的清洁工，他把老人院的老人们当作亲人一样对待，跟他们建立了深厚的感情。